Gateway Status: Waiting for Connection

Modified on Tue, 12 Mar 2024 at 04:18 PM


If your Payments AI gateway status says "waiting for connection" you will need to reach out to support for assistance.


Reasons for this could be:

  • The onboarding process was not completed.

  • There may have been some technical issue when making the connection.

  • Or with regards to PayPal, the "Go back to Rebilly" button was not clicked on.


If your gateway status at any time says "waiting for connection" for more than a few minutes, please reach out to support by clicking the support widget in the bottom right corner or email


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article

Payments AI

Terms of Service

All Rights Reserved ©️ 2023.
225 Reformation Parkway, Suite 204, Canton, GA 30114.