What is 3D Secure Authentication (3DS)?
3DS is a security protocol used to authenticate users. It requires customers to complete an additional verification step with the card issuer when paying. This provides an extra layer of protection for payment card transactions in card-not-present scenarios. This helps to prevent unauthorized transactions and reduce chargebacks.
How do I Enable 3D Secure Authentication (3DS)?
Go to the Gateways Tab from the top menu. From there, click configure next to the gateway that you want to enable 3DS for:
Scroll down to 3-D Secure and click the Toggle Button to either enable or disable 3DS:
***Important note***By default, 3DS will be disabled. If you require this authentication, please follow the steps above to enable it.
IMPORTANT NOTE ABOUT 3DS FOR PAYMENTS AI GATEWAY: Enabling 3DS for the Payments AI gateway requires some additional configuration. Please reach out to support at [email protected] to get 3DS enabled for this gateway. Include your organziation ID in the email and also include if you would like 3DS turned on for just Visa and Mastercard or if you would also like to enable it for American Express and Discover.
If you have any additional questions, please contact our Support Team by clicking the support widget in the bottom right corner of this page or email us at [email protected].
