Gateways
Learn about Gateway settings and features as well as reporting.
35 articles
How To Connect PayPal To Your FunnelLearn how to enable PayPal as a payment option on your ClickFunnels order pages after connecting it in Payments AI, including enabling it in both your account settings and individual…
Why Are Transactions Declining?Learn how to find the reason a transaction declined in Payments AI, including how to read decline codes from the transaction logs, common bank response codes, authentication failures, and currency…
How to Enable 3D Secure Authentication (3DS)Learn what 3D Secure Authentication (3DS) is, how to enable it for your payment gateway in Payments AI to reduce chargebacks, and the additional steps required to activate it for…
India Merchants Accepting Payments Using StripeLearn what India-based merchants need to know when accepting international payments through Stripe, including 3DS authentication requirements and the mandatory billing fields needed to avoid declined transactions.
Retrieving Customer Invoices from your ClickFunnels WorkspaceLearn how to find and download a customer invoice directly from your ClickFunnels 2.0 workspace by locating the order and clicking the PDF icon in the Invoices section.
"Request Cannot be Fulfilled by Current Shopper"Learn what the "Request Cannot be Fulfilled by Current Shopper" decline error means in Payments AI and how to request a customer email whitelist if the transaction was flagged by…
Declined TransactionsLearn how to locate the reason for a declined transaction in Payments AI by finding the failure code in the transaction logs, and what steps to take when a customer's…
Unable to Process a RefundLearn why a refund may fail in Payments AI, including insufficient account balance or funds tied up in a pending payout, and what steps to take to resolve it or…
Decline CodesLearn what each transaction decline code means in Payments AI, including codes in the 200 series (rejects) and 300 series and above (issuer declines), to help diagnose why a payment…
ClickFunnels 2.0: Enabling PayPal In Funnel SettingsLearn how to enable PayPal as a payment option in your ClickFunnels 2.0 funnel settings after successfully connecting PayPal through Payments AI.
NMI Connected ProcessorsFind the full list of payment processors that are compatible with the NMI gateway in Payments AI, including Elavon, Global Payments, Heartland, Paysafe, Worldpay, and many more.
Steps for Connecting CoinbaseLearn how to connect your Coinbase Commerce account to Payments AI by generating an API key, adding a webhook endpoint, and setting a tolerance percentage to accept cryptocurrency payments.
Updating Sticky Gateway For a Specific Customer CardLearn how to change the sticky gateway assigned to a specific customer's card in Payments AI so that future payments are processed through a different connected gateway.
Gateway Status: Waiting for ConnectionLearn what to do when your Payments AI gateway status shows "Waiting for Connection," including common causes like an incomplete onboarding process or a missed step during PayPal setup, and…
Setting Gateway Currencies and Your ClickFunnels WorkspaceLearn how to set your gateway currency in Payments AI and align it with your ClickFunnels workspace currency settings to ensure payments process correctly.
Multiple Gateways: How Does It Work?Learn how connecting multiple payment gateways works in Payments AI, including how processing is distributed 50/50 between gateways, how PayPal differs, and how Sticky Gateway and routing rules affect which…
Selecting a Payments AI Gateway CurrencyLearn how to select and enable a currency for your Payments AI Gateway. Note that each ClickFunnels workspace is assigned one currency and cannot be changed once payments begin processing.
Merchant Account Supported CountriesLearn which countries are currently supported for the Payments AI Gateway merchant account — currently US, Canada, UK, Germany, Italy, and Spain — and what options are available if your…
Gateway ReportsLearn how to access and download Gateway Reports in Payments AI, including payout details, transaction details, declined transactions, running balance, and account balance reports for reconciliation purposes.
What is the Sticky Gateway Setting?Learn what the Sticky Gateway setting does in Payments AI, how it ensures a customer's payment method stays tied to the same gateway for future charges, and how to enable…
How to Change Your Card Statement DescriptorLearn how to update the card statement descriptor in Payments AI so customers can clearly identify your business on their credit card statements, including character limits and Stripe-specific considerations.
Selecting Gateway CurrenciesLearn how to add and enable currencies on any connected gateway in Payments AI. Note that ClickFunnels workspaces support only one currency and it cannot be changed after the first…
Unlocking Seamless Transactions: Why Payments AI Gateway is Your Ultimate Choice!Learn why Payments AI Gateway stands out as a payment processor, including its competitive fees, Pro Features bundle, multi-gateway routing, and built-in subscription dunning tools.
Disconnecting a GatewayLearn how to disconnect a payment gateway in Payments AI and why caution is advised — disconnecting breaks the connection to past transactions, making refunds only possible directly through the…
Understanding Risk Reviews with Payments AI GatewayLearn what triggers a risk review in Payments AI — including high chargeback rates, fraud notifications, and non-compliant website language — and what to expect while payouts are temporarily disabled…
I Completed the Gateway Application, but it won't ConnectLearn how to fix a Payments AI gateway that shows as "not connected" after completing the application, including how to verify all decision-makers in the onboarding form to complete the…
Payments AI Gateway - Manual ReviewLearn what the "Manual Review Needed" status means after completing your Payments AI gateway application, how long the review typically takes, and what to do if your website is incomplete…
PayPal Waiting Period: Enabling Referenced TransactionsLearn why PayPal requires a waiting period after connecting to Payments AI, how referenced transactions are enabled, and what to do if your PayPal gateway remains in a waiting state…
Automation Rules: Backup GatewayLearn how to set up a Backup Gateway in Payments AI to automatically switch to a secondary payment processor if your primary gateway fails. This feature applies to subscription products…
Payments AI Gateway: Uploading DocumentsLearn how to upload or update documents in your Payments AI Gateway onboarding form, including how to fix verification errors and update company or banking information after your initial application.
Payments AI Gateway - KYC Period ReviewsLearn what a Payments AI Gateway KYC periodic review is, why it may be triggered, how to submit the required verification documents, and the importance of completing the review within…
Retrieving Invoice Payment Links in ClickFunnels 2.0Learn how to retrieve and share an invoice payment link from a ClickFunnels 2.0 order, including how Klarna and Coinbase appear as payment options on invoice links even when not…
Updating Payments AI Gateway Bank InformationLearn how to update the bank account used for payouts in your Payments AI Gateway by adding a new payout account through the Documents Verification section and removing the old…
Payments AI Gateway: Understanding Rolling ReservesIn some cases, accounts are approved with a rolling reserve. This article explains what a rolling reserve is, why it may be required, how it works, and what to expect…
Getting Started: Connecting Splitit GatewayLearn how to connect Splitit as a payment gateway in Payments AI to offer customers interest-free installment plans using their existing credit card, including merchant eligibility requirements, how payouts work,…