When you have a declined transaction that says "Request Cannot be Fulfilled by Current Shopper", this typically means that our fraud tools picked up the customer's email address.
If you are certain that this shopper can be trusted and you are willing to take the risks for approving the purchase, you can request to have the customer's email whitelisted by reaching out to support at [email protected].
If you have any additional questions, please contact our Support Team by clicking the support widget in the bottom right corner of this page or email us at [email protected].