Customer Invoices in Payments AI
To utilize invoices in Payments AI, you will need to have Pro Features enabled. From the Transactions tab, click on the transaction you want to access the invoice for then scroll down. If you do not yet have Pro Features enabled you will see this:
To enable Pro Features, click the "learn more" button then scroll down in the pop-up window and click "Activate"
Once Pro Features are enabled, you will find invoice information which will look like this:
From the "more" button, you can download the invoice, email the receipt or view the receipt details which will open in a side panel showing all the details.
If the invoice payment was not collected or declined, the invoice will have a "pay online" button on it so that your customers can easily make thier payment right from the invoice.
In addition, if the invoice is not paid yet, there is a edit feature where you can update the customer's address or phone number and an additonal content are where you add any text you want, for example, you can add a VAT number or special note to the invoice.
How to Disable Email Invoices in ClickFunnels 2.0
If you want to only use the invoices from Payments AI after enabling Pro-Features, you can go to your workspace settings, system emails, and from there you can toggle off/on invoices from ClickFunnels 2.0.
If you have any additional questions, please contact our Support Team by clicking the support widget in the bottom right corner of this page or email us at support@payments.ai.
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