The payout frequency can be set to daily, weekly, or monthly. Learn how to edit this here. 

There will be a 7-day business day delay on the first payout. Also note, it can take 1-2 business days for the funds to appear in your account from the date of the transfer.

If it has been more than 7 days and you have not gotten your first payout, you might not have hit your payout trigger amount or there is a chance that your payouts are disabled. We will go over these possibilities in detail below.

The default payout trigger amount is typically $100 USD. When the balance is greater than $100, the system will maintain a balance of $50 and push the excess to your bank account.

If it's been more than 7 days and your payout amount surpasses the minimum set on your account, your payouts may be disabled. There are a few reasons why payouts on your account might be disabled.

Ask yourself the following questions:

Reach out to our support team for more information. We can assist you with getting your payouts flowing. You can reach us by email here, support@payments.ai, or open a request using the support widget at the bottom right of your screen.

If you have any additional questions, please contact our Support Team by clicking the support widget in the bottom right corner of this page or email us at support@payments.ai.