Dunning
Learn about dunning services with Payments AI
6 articles
Customized Subscription DunningLearn how to build a custom subscription dunning rule in Payments AI, including setting conditions by product or customer type, configuring retry attempts and timing, and defining what happens after…
What is Churn Rate?Learn what churn rate means in Payments AI, how it is calculated for recurring subscriptions, and which features like Automation Rules and Dunning can help reduce it.
Automation Rules: SubscriptionsLearn how to configure Subscription Automation Rules in Payments AI, including trial reminders, credit card expiration reminders, and dunning rules to automatically retry failed subscription payments and reduce churn.
Dunning FAQsFind answers to common questions about subscription dunning in Payments AI, including how it works, the default retry schedule, how to customize rules by product or customer type, and how…
Subscription Automation Rules: Retry with Partial PaymentLearn how to configure a custom dunning rule in Payments AI that retries failed subscription payments at a reduced partial amount, with the option to limit the discount to once…
Subscription Renewal RemindersLearn how to set up automated subscription renewal reminder emails in Payments AI, including how to configure conditions by product or price and schedule multiple reminders before the renewal date.