Dashboard
Learn about dashboard settings with Payments AI
7 articles
Submitting a Chargeback RepresentmentLearn how to submit a chargeback defense in Payments AI, accept a dispute, understand dispute statuses, and handle Notifications of Fraud (NOFs) from the Disputes tab.
Dashboard OverviewLearn what each section of the Payments AI dashboard shows, including general metrics like revenue, refunds, and approval rate, as well as subscription metrics like churn rate, reactivations, and gateway…
BlocklistsLearn how to view and manage Blocklists in Payments AI to block transactions from specific email addresses, IP addresses, countries, Bank ID numbers, and more to protect your account from…
Customers TabLearn how to use the Customers Tab in Payments AI to search, filter, and manage customer profiles — including editing details, viewing subscriptions and disputes, assigning VIP status, and adding…
Gateway TabLearn how to use the Gateway Tab in Payments AI to connect and manage payment gateways like Stripe, PayPal, and NMI — including configuring sticky gateway settings and customizing your…
Subscription TabLearn how to use the Subscription Tab in Payments AI to view, search, and filter customer subscriptions by status, price, currency, and next charge date — and how to cancel…
Transactions TabLearn how to use the Transactions Tab in Payments AI to search, filter, and view all customer transactions by name, email, date, or card number — and how to issue…